In the wake of recent discussions, it has been acknowledged that the heavy workload faced by HR professionals, is highlighted by a recent Gartner report revealing that over 80% of HR leaders are handling more tasks compared to three years ago. However, HR leaders working in healthcare expressed optimism about HR departments’ response to these challenges. The panel discussed four key trends for HR professionals in 2024: remote and hybrid work, work-life balance, shifting from talent acquisition to talent access, and redefining diversity, equity, inclusion, and belonging (DEIB).
Remote and hybrid work models suit knowledge workers, facilitating communication via phone, video calls, or chats. Yet, they’ve also sparked “proximity bias,” favouring in-person workers for projects and promotions, impacting remote employees negatively. Managers must create inclusive environments, balancing participation in virtual settings and fostering opportunities for all. Addressing resistance to return-to-office mandates requires HR to empathetically explore individual concerns, from commuting to caregiving.
Tailoring work schedules to employee preferences is essential, emphasizes Jill Davis of Orlando Health. Ensuring work-life balance depends on aligning employee goals with organizational support, possibly adapting work shifts or hours to retain talent. HR’s shift from talent acquisition to talent access seeks modernized hiring approaches, like training and upskilling existing employees. This includes rehiring retirees or supporting caregivers reentering the workforce.
Rethinking DEIB involves going beyond protected classes and emphasizing uniqueness and belonging, integrating these principles into a company’s foundation rather than mere high-visibility programs. HR professionals need to lead this transformative journey.
The panel insights illuminate HR’s evolving landscape, emphasising adaptability in remote work, individualized support for employees, and a shift towards inclusive hiring practices. It’s a call for HR professionals to champion diverse, inclusive environments, offering flexibility and personalized solutions to meet employees’ evolving needs in 2024 and beyond.
