The rise of artificial intelligence in HR has been a hot topic lately. Can AI truly expedite those tedious HR tasks that we all love to hate, the ones that distract us from more strategic endeavours? And, even more crucially, can it help eliminate some of the stubborn issues like bias in HR processes?
So, who’s under the spotlight today? Let’s take a closer look at Learnosity’s AI-assisted ‘Author Aide’ authoring tool.
What Sets ‘Author Aide’ Apart?
Learnosity, a company specializing in assessment questions and reporting analytics for evaluating learning and development (L&D) effectiveness, recognizes HR professionals’ challenges in crafting consistently high-quality assessment questions. They argue that question creation can be unpredictable and often fails to assess comprehension effectively. To address this, Learnosity has developed a generative AI tool to create HR-related questions.
But there is a trust gap when it comes to AI, a sentiment that may take time to change. Nevertheless, it is believed that tools like this can gradually demonstrate AI’s capabilities.
What Are Some Growing Concerns?
While AI can create questions, human review remains essential to confirm the question clarity and the accuracy of answers. The tool’s role is to save subject matter experts the time they would otherwise spend designing questions from scratch. One common concern for this tool is that AI-generated content can sometimes appear uninspiring and mechanical. Studies indicate that the software might include the functionality for users to prompt the question generator to adopt a formal, factual, or supportive tone. This feature is currently inactive but may be integrated in the future.
However, one potential con is the AI inadvertently frames questions ambiguously, potentially leading users to believe there are multiple correct answers. It is to be noted that human review remains crucial here, but let us anticipate that AI’s quality in this aspect will improve over time.
