Modern organisations often struggle with outdated performance management systems that do not easily support continuous performance management processes, or provide frequent and granular data necessary to inform HR decision making. Traditional methods are reactive and backward-looking, which can lead to inefficiency and disengagement when it comes to meeting business objectives.

Founded in 2013, Betterworks is changing this through its intelligent performance management solutions – using AI and data analytics – to redefine the performance management landscape for large organizations. Betterworks is a shining example of innovation in an environment where flexibility and success are critical, transforming how businesses handle performance management to make work better for all.

The Betterworks platform consists of seven interconnected modules, each of which has been carefully designed to address performance management pain points. Key features include conversations and 360-degree feedback, goal alignment, and customised employee engagement surveys.

This framework, backed by AI and advanced data analytics, unites employee goals with corporate objectives to promote clarity, focus, and fair performance reviews. As a result, managers, department heads, and HR teams can make more objective and informed decisions, such as helping craft employee development plans, identify high performers for succession planning, or using DEIB reports to identify areas of strength or growth across their organisation.

Through tailored programmes and individualised support, Betterworks collaborates directly with companies to enable long-lasting organisational change – and has a proven track record of providing clients with measurable outcomes.

Businesses using Betterworks have seen notable improvements in worker productivity and engagement, which has led to quantifiable gains in sales and higher eNPS ratings. Companies like Kuehne+Nagel who have robust cultures, use Betterworks for a flourishing performance management program even in the face of fast expansion, demonstrating the platform’s effectiveness in promoting long-term organisational success.

With continuous innovation and a commitment to ethical AI, Betterworks is poised to continue transforming performance management for the modern workplace.

“Coming in June 2024, Betterworks is going to launch its own Private LLM, so that the personal feedback data isn’t training a third-party LLM vendor. In the future, customers can use the LLM of their choice or our private one,” says Dennerline.

The executive team is led by CEO Doug Dennerline, COO Andrea Lagan, VP of HR Transformation Jamie Aitken, Chief Product and Technology Officer Cheryl Johnson, and Chief Marketing Officer John Schneider. Their combined expertise and strategic direction ensure sustained innovation and excellence in performance management solutions.

Betterworks has received numerous honours for its innovative approaches. In 2024, Betterworks was awarded the “Best Comprehensive Solution” in talent management by Lighthouse Research & Advisory. In 2023, the company received the Brandon Hall Gold award for “Best Advance in Performance Management Technology – Advanced Analytics,” recognising its innovative use of analytics. Additionally, Betterworks was named “Product of the Year” by the Business Intelligence Group in 2023 for its Intelligent Performance Management platform.

Betterworks is the undisputed leader in performance management, providing all-inclusive solutions that enable businesses and their staff to prosper in a world where conventional methods are insufficient. One workplace at a time, Betterworks is rethinking performance management via innovation, client success, and responsible AI.